# Maintenance & Support Plans

## Basic Plan

Includes:

- Platform monitoring
- Email support
- Minor content changes

Recommended for small organizations.

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## Standard Plan

Includes:

- Platform monitoring
- Configuration assistance
- Monthly reviews
- Operational guidance

Recommended for growing organizations.

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## Premium Plan

Includes:

- Priority support
- Platform optimization
- Strategic guidance
- Operational advisory services

Recommended for organizations with active operational requirements.

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## Exclusions

Maintenance plans do not include:

- New features
- New integrations
- New dashboards
- New workflows
- Platform redesigns

These activities are governed by the Change Request Policy.